Privacy

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Privacy

This policy covers all users who use the cdlmicro.co.uk website. Visitng www.cdlmicro.co.uk menas you accept this agreement. It is not necessary to register in order to gain access to the site, but we may restrict access to certain areas unless you have registered. Access to cdlmicro.co.uk is free of charge to all users.

We are committed to protecting your privacy when you are using our online services. To protect your privacy, we apply the following principles which you can read about below.

  1. Use of your Personal Information

    We will only use the information that we collect about you lawfully (in accordance with the UK Data Protection Act 1998).

    1. When you register and use this site:

      You will be asked to provide certain information such as your contact details. We will store this data and hold it electronically or otherwise. We will use this data to fulfil our agreement with you.

    2. We may use information that you provide or that is obtained by us:

      1. to register you with our website

      2. for assessment and analysis (e.g. market, customer and product analysis) to enable us to review, develop and improve the services which we offer and to enable us to provide you and other customers with relevant information through direct marketing. We may keep you informed of such products and services (including special offers, discounts, offers, competitions and so on) by any of the following methods:

        • email

        • telephone (including automated calls)

        • SMS text message and other electronic messages such as picture messaging

        • post

        • fax

        • or otherwise

        • If you do not wish to receive information of such products and services, please opt-out when registering on this website.

      3. To administer any prize draws or competitions you may enter.

      4. We will never sell your information.

  2. Fraud Prevention / Security

    We only process orders which have been submitted over a Secure Socket Layer (SSL) certificate connection. This technology prevents you from inadvertently revealing personal information using an insecure connection. During payment, we also ask for your card billing address as an additional security check.

    No credit or debit card details are stored by CDL Micro. This is why you need to enter your card details each time you order.

    You should always close down your Internet browser when you have finished shopping online, especially if you use a shared PC. This will delete temporary internet cookies from any sites that you may have visited.

    We endeavor to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and we will not be held responsible for any breach of security unless this is due to our negligence or willful default.

    Payment Security:

    cdlmicro.co.uk processes payment in one of three ways. Sagepay, Google Checkout and PayPal. Payment prcoessd by Sagepay (debit/credit cards) will normally involve the Verified by Visa or the MasterCard SecureCode for added online payment security. These services are offered by Visa and MasterCard, in association with the bank that has issued your credit / debit card. It is aimed at protecting your details when shopping online by ensuring your card is not being used by someone else and is becoming a standard across all shopping websites.

    If the credit / debit card you're using to pay for your order qualifies for one of these services, you will be taken to a page hosted by your card issuer. This is a completely secure process. The information you provide is completely private, will only be visible to you and your card issuer, and would never be shared with other parties.

    If you haven't registered before and your card qualifies, you will need to follow the on-screen instructions to register securely and create a password for your card. This is not the same as the PIN number you use for your regular shopping. It's an online shopping code that you'll be able to use to identify yourself and your card when shopping online. It's basically the online equivalent of chip & pin which is used on the high-street. Once registered, you will be taken back to cdlmicro.co.uk to complete your order. If you're unsure about this new service, you may be able to complete your order without registering but we recommend that you contact your card issuer to find out more about the service, as they will eventually require you to register to continue shopping online.

    If you have already registered, you will be required to use your password on all future online transactions, whether or not these transactions are made at cdlmicro.co.uk or not.

    If you would like to learn more about these services or have any difficulty with the process, please contact your card issuer who should be able to assist you, as we, cdlmicro.co.uk, are unfortunately unable to provide help or assistance with these services.

    Payments processed via PayPal will be subjected to the high level of security offered by PayPal. For further details see www.paypal.co.uk.

    Payments processed via Google Checkout will be subjected to the high level of security offered by Google Checkout. For further details see http://checkout.google.com

  3. Our use of Cookies

    cdlmicro.co.uk uses cookies to help create a more effective and convenient site experience. By showing us how and when visitors use the site, cookies help us determine which areas are popular and which are not. The cookies we use are called session cookies, which will expire within 24 hours. cdlmicro.co.uk does not store any sensitive information such as personal details/credit card details in this cookie.

    Further information about cookies:

    The Interactive Advertising Bureau (IAB) is an industry body that develops standard and guidelines to support online business processes. It has produced a series of web pages which explain how cookies work and how they can be managed. Further information can be found at http://allaboutcookies.org/manage-cookies

    Disabling/Enabling Cookies:

    You have the ability to accept or decline cookies by modifying the settings on your browser. The IAB site tells you how to remove cookies from your browser. This advice currently comprises the following steps (however please check the IAB site for the latest guidance)

    If you are using Microsoft Windows Explorer

    • Open "Windows Explorer"
    • Click on the "Search" button on the tool bar
    • Type "cookie" into the search box for "Folders and Files"
    • Select "My computer" in the "Look In" box
    • Click "Search Now"
    • Double click on the folders that are found
    • "Select" any cookie file
    • use the "Delete" button on your keyboard

    If you are not using Microsoft Windows Explorer, then you should select "cookies" in the "Help" function for information on where to find your cookie folder.

  4. Links to other sites

    This privacy policy does not cover the links within this site linking to other sites.

  5. Your Preferences

    1. How can I get my name removed from the cdlmicro.co.uk mailing list?

      If you wish to be removed from our mailing list, please send an email to unsubscribe@cdlmicro.co.uk with the word 'remove' in the subject line and the email address that you wish to be removed within the email. Please note that it may take up to 28 days to action your request. In addition, each electronic mailing we send you will contain details of how you can un-subscribe.

    2. How do I change any details stored on cdlmicro.co.uk ?

      To change any of your registered details on cdlmicro.co.uk, log into your account. Once logged in you can change any of the details shown and click "save changes".

  6. Deletion of your Personal Data

    We are legally bound to record your account information containing your personal information for a period of 7 years from the date of your last interaction with us (this could be a sales transaction, a return, or some other interaction with cdlmicro.co.uk. This is because we may need to access historical information for legal business reporting purposes.

  7. Your Consent to this Policy

    By using our site, you agree to this Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. We may change it by posting a new version on our site at any time without prior notice.

  8. Contact Us

    If you have any comments or queries in connection with our privacy policy, please email info@cdlmicro.co.uk with a subject line of Privacy Policy Query, alternatively you can write to us at: Customer Service Dept, CDL Micro, Unit 103 Waterside Mill, Chew Valley Road, Greenfield, Oldham, Lancashire, OL3 7PF, UK.